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Who We Are
We assist human beings be the nice dad or mum their canine deserves.

At Toby and Ace, we are developing a world the place each dog, regardless of breed, appearance, age or capacity finds remedy in their owners. We grant relief by using growing merchandise that are now not solely practical for your dog, however sensible for your day-to-day life. Because nothing brings greater alleviation to our everyday lives than the presence of our pets, it’s solely truthful that we do the identical for them.
We are growing a world the place no canine is left behind

Dogs are now not simply our customers’ pets, however individuals of our community. And, as participants of our community, they don’t judge. No remember who you are, your gender, race or faith, your canine will supply you with friendship. Our ambition is to deal with them as properly as they deal with us. That skill growing a friendlier and greater cozy world for each and every single canine on the planet.
Made by means of pet enthusiasts for pet lovers

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We watch, listen, take a look at and create with an appreciation of what our satisfactory pals (and their human) need. The end result speaks for itself, after all, the most modern merchandise come from the most dedicated teams.

Our vision

At Toby and Ace, we trust that ALL puppies deserve to discover comfort, regardless of breed, appearance, age, or ability. We tackle this hassle via developing merchandise that higher the lives of our furry friends, and their owners! As phase of this vision, we donate a component of each sale to supporting our communities needs.

We assist our packs nearby initiatives, so if you have a way we can help, let us recognize below!
Our Mission

By working immediately with tips from our very own pack, we are capable to take on the spot motion to assist these in need! From donating leashes for adoption events, offering objects for fundraising efforts, or money donations for emergency situations, we do our great to grant as tons assist as viable for our community. We take every advice into account, and each and every month our group selects the initiatives that can make the most have an impact on for our furry friends.
Our Values

As phase of our mission to be there for ALL dogs, Toby and Ace set out to create a application that can make the most have an impact on for our community. By taking guidelines immediately from our pack members, we comprehend that we are assisting the place it’s wished most. No recommendation is too large or too small, and we make our alternatives cautiously to make sure the most have an effect on for these that want it the most!

Getting started:
How do I collect my Buddy Bed?

We’ve obtained you covered! Check out our hassle-free meeting tutorial on YouTube for step-by-step education on putting up your Buddy Bed.
My object is too big/too small; what have to I do?

Pets come in all shapes and sizes, and we’re right here to assist you discover the ideal fit. Our internet site aspects a reachable sizing guide, and each measurement is definitely defined:

Small: 26”x18”x7”
Medium: 34”x23”x9”
Large: 40”x31”x11”
X-Large: 46”x38”x12”

For a specific selection, refer to our sizing information and dimensions. If you want a one-of-a-kind size, no worries! Visit our basic returns portal right here for a easy trade process. Our committed crew is equipped to help you each step of the way.
Can I return my order?

Absolutely! We prefer you and your pet to be happy. Take a full 60 days to take a look at pressure your new Toby & Ace. If you or your furry pal don’t seem to be totally satisfied, return your order for a full refund or exchange.
Is return transport free?

While return delivery prices are your duty and non-refundable, we desire to make the technique as handy as possible. For objects over $75, think about the use of a trackable transport carrier or decide for delivery insurance. Your peace of idea things to us.
When will I be capable to tune my order?

We’ve acquired your order experience covered! Once you’ve got efficaciously positioned an order, anticipate an electronic mail affirmation proper away. When your order ships, a 2nd electronic mail will follow, and your monitoring wide variety will be lively inside 48-72 hours. We’re right here to maintain you in the loop!
How does the assurance work?

We’ve bought you covered! Here’s the lowdown on our warranty:

60-Day Return Policy:

You can return your order inside 60 days of delivery. We desire to make certain you are a hundred percent satisfied.

10-Year Foam Guarantee:

We stand via the fantastic of our products. Enjoy peace of idea with a 10-year assurance on the foam. If it turns into deflated inside that time, we’ve got obtained the alternative covered.

Damaged Bed? We’re Here to Help:

If your mattress indicates any symptoms of injury inside the first 60 days of delivery, attain out to our pleasant purchaser carrier team. Please maintain in thinking that if the injury is precipitated with the aid of some thing different than ordinary put on and tear, we would possibly no longer be in a position to supply a free replacement.

Your relief and pride remember to us, and we’re right here to make certain you have the fine journey with our products.